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Glossary

State Health Insurance Assistance Program (SHIP)

A free, unbiased Medicare counseling program funded by CMS and administered by states.

Also known as: SHIP, state Medicare counseling

Quick answer

SHIPs provide one-on-one Medicare counseling — including plan comparisons, appeals help, and Extra Help applications — at no cost to the beneficiary.

Why it matters

SHIP counselors do not sell plans, do not earn commissions, and can be an unbiased second opinion next to a licensed broker.

When you'll encounter it

Initial Medicare decisions, annual plan reviews, claims disputes, or appeals.

Impact on Medicare

Counseling only — no enrollment authority.

Impact on TRICARE For Life

Counselors familiar with TFL can help you avoid duplicate coverage.

What should I do?

  • 1Find your state SHIP via shiphelp.org.
  • 2Use SHIP for second opinions during AEP.
  • 3Combine SHIP guidance with a TRICARE-knowledgeable broker.

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Last reviewed January 2026 against the 2026 Medicare & You and TRICARE For Life handbooks.