Licensed specialist for veterans: (202) 552-1418

Glossary

Express Scripts

The pharmacy benefit manager that administers the TRICARE Pharmacy Program, including TFL home-delivery and retail-network prescriptions.

Also known as: TRICARE pharmacy contractor, ESI

Quick answer

Express Scripts is the Defense Health Agency's contracted pharmacy benefit manager for the TRICARE Pharmacy Program. It runs TRICARE Home Delivery (mail order), the TRICARE retail pharmacy network, and processes pharmacy claims for active duty, retirees, and TFL beneficiaries.

Why it matters

Because the TRICARE Pharmacy Program through Express Scripts is CMS-certified creditable coverage, TFL beneficiaries do not need (and should not enroll in) a standalone Medicare Part D plan. Express Scripts also issues the annual Creditable Coverage Notice you should keep on file.

Why this matters at age 65

Your Express Scripts account, ID number, and Home Delivery prescriptions carry over unchanged at 65. There is nothing to re-enroll in. Confirm that maintenance medications are set up for 90-day Home Delivery before turning 65 — it is the lowest-cost option for most generics.

When you'll encounter it

Every prescription fill once you're on TFL.

Impact on Medicare

None directly — Express Scripts is a TRICARE contractor, not a Medicare entity. Pharmacy claims do not cross over to or from Medicare.

Impact on TRICARE For Life

Express Scripts is the de facto drug benefit for most TFL beneficiaries. Four points of service: MTF pharmacy (free for formulary), TRICARE Home Delivery (low cost), TRICARE retail network (low copay), non-network retail (highest cost).

Impact on Medicare Advantage

If you enroll in MA-PD, the MA plan's drug benefit operates separately from Express Scripts. You can use whichever is cheaper per drug.

Military-specific context

Express Scripts holds the TRICARE pharmacy contract under DHA. Customer service: 1-877-363-1303. Account management at express-scripts.com/TRICARE.

Common misconceptions

  • "I need Part D in addition to Express Scripts."No. TRICARE Pharmacy via Express Scripts is creditable, so no Part D needed and no late penalty.
  • "Express Scripts is a Medicare contractor."It is a DoD/DHA contractor. Medicare has no authority over TRICARE pharmacy claims.

Common mistakes to avoid

  • Continuing 30-day retail refills for maintenance meds instead of shifting to 90-day Home Delivery.
  • Throwing away the Creditable Coverage Notice that arrives each fall.
  • Letting a pharmacy bill an MA-PD plan first when TRICARE Home Delivery would be cheaper.

Real-world scenario: A retired Army E-9 on TFL fills five generic maintenance medications.

He uses Express Scripts Home Delivery for all five at 90-day supply — total copay ~$60 per quarter. The equivalent at a retail Part D plan would be 3–5× that amount and would force him into a separate Part D deductible structure.

What should I do?

  • 1Create or recover your account at militaryrx.express-scripts.com to manage refills and renewals.
  • 2Set up TRICARE Home Delivery for every maintenance drug — call 1-877-363-1303 if your prescriber needs to fax the script.
  • 3Keep the annual Creditable Coverage Notice; it's your proof of Part D protection.
  • 4If a drug is rejected at the pharmacy counter, call Express Scripts before paying cash — usually it's a coordination issue, not a coverage denial.

Questions people commonly ask

Continue learning

— suggested by the knowledge graph
Encyclopedia
FAQs

Last reviewed January 2026 against the 2026 Medicare & You and TRICARE For Life handbooks.